Privacy Policy

At Thrivent Holdings, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website and investment platform.

1. Information We Collect

When you register or interact with Thrivent Holdings, we may collect the following types of personal data:

  • Identity information – Full name, Date of birth, Government-issued ID

  • Contact information – email address, phone number, residential address

  • Financial information – bank account details, payment method, crypto wallet addresses

  • Usage information – login activity, transaction history, browser/device info

  • Communication – messages or requests you send to our support team

2. How We Use Your Information

We use your data to:

  • Verify your identity and comply with regulatory requirements (KYC/AML)

  • Provide and manage your access to the platform

  • Process deposits, withdrawals, and transactions

  • Send important account and system notifications

  • Improve user experience and platform functionality

  • Protect our users and platform from fraud and abuse

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in and maintain session security

  • Analyze website usage and performance

  • Remember your preferences for a more personalized experience

You can control or disable cookies via your browser settings, though this may affect functionality.

4. Data Security

Your data is protected using:

  • AES-256 encryption

  • Two-factor authentication (2FA)

  • Secure socket layer (SSL) technology

  • Regular audits and compliance with international data protection standards

5. Data Sharing and Disclosure

We may share your data with:

  • Regulatory or legal authorities when required by law

  • Payment processors or financial partners to complete transactions

  • Service providers who help us operate the platform securely and effectively (e.g., analytics, customer support tools)

All third parties are bound by strict confidentiality agreements and security protocols.

6. Your Rights

As a user, you have the right to:

  • Access or request a copy of your data

  • Correct inaccurate or outdated information

  • Request deletion of your account and associated data (where applicable)

  • Withdraw consent to data processing, subject to legal and operational requirements

To exercise any of these rights, please contact our support team.

7. Children’s Privacy

Thrivent Holdings is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or through the platform. Continued use of the service constitutes your acceptance of the updated terms.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

📧 Email: support@thriventholdings.com

By using Thrivent Holdings, you agree to the terms of this Privacy Policy.